After listening to patient feedback and after a successful trial, we are permanently changing our appointments system.
We will still release some appointments 2 weeks in advance and we will continue to book a large number of appointments on a daily basis, however these will now all be released at 8:00am via the phone lines, the online system and at the front desk. We will no longer release appointments at 15:30pm.
We will be sending a letter to each patient household in the coming weeks detailing the new system.
We welcome any feedback on the new system and hope that it will help to make the appointment booking process much easier for all.