Dear Patients,


Last week, NHS England centrally identified patients who fall into the highest risk category. These patients have been contacted by NHS England by letter or text and advised to follow strict isolation  for 12 weeks.

If you have received a letter and don’t think you fall in this category, or haven’t received a letter and based on published guidance believe you should fall into this category please visit our website and complete an eConsult. For those without access to online resources, please call the surgery.

This query will be reviewed by a clinician against the published government guidelines and you will receive a text or call by the end of the week to confirm if you should or should not follow the 12 week isolation recommendation.


We anticipate a high volume of calls to surgery this week so thank you in advance for your patience.


Thank You

West Derby Medical Centre